Lottomart Privacy Policy
Lottomart-casino.uk, operated by Maple International Ventures Limited, is committed to protecting your personal data in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have. By using our services, you acknowledge and accept the practices described below. For questions or concerns about your data, please contact our Data Protection Officer via the details at the end of this page.
Data We Collect
We collect personal data when you register, make a deposit, contact support, or interact with our platform. This includes:
- Identity data: full name, date of birth, nationality
- Contact data: email address, phone number, postal address
- Financial data: payment card details, transaction history
- Technical data: IP address, browser type, device identifiers
- Usage data: pages visited, games played, session duration
- KYC documents: passport, driving licence, proof of address
How We Use Your Data
Your data is used strictly for purposes related to delivering and improving our services. Our legal bases under UK GDPR include contractual necessity, legal obligation, and legitimate interests.
Primary Purposes
We process your data to verify your identity, process payments, manage your account, detect fraud, and comply with anti-money laundering (AML) and responsible gambling obligations under UK Gambling Commission regulations.
Marketing Communications
With your explicit consent, we may send promotional offers related to Lottomart by email or SMS. You may withdraw this consent at any time via your account settings or by contacting support.
Cookies
Lottomart-casino.uk uses cookies to ensure site functionality, remember your preferences, and analyse traffic. We use three categories of cookies:
- Strictly necessary cookies: required for the site to operate
- Analytics cookies: help us understand how users interact with the site (e.g., Google Analytics)
- Marketing cookies: used to deliver relevant promotions (only with your consent)
You can manage your cookie preferences at any time through the cookie banner or your browser settings.
Data Retention & Sharing
We retain your personal data for a minimum of 5 years following account closure, as required by UK gambling and financial regulations. Your data may be shared with third parties only where necessary:
- Payment processors (for transaction fulfilment)
- Identity verification providers (for KYC compliance)
- Regulatory bodies (UK Gambling Commission, HMRC)
- IT service providers (for platform operation and security)
We do not sell your personal data to any third party for marketing or commercial purposes.
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to rectification — correct any inaccurate or incomplete data
- Right to erasure — request deletion of your data (subject to legal obligations)
- Right to restrict processing — limit how we use your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
Security & Contact
All data transmitted on lottomart-casino.uk is protected by 256-bit SSL encryption. We apply strict internal access controls to ensure only authorised personnel can access your personal data. To exercise any of your rights, submit a Subject Access Request (SAR) or raise a data concern, please contact our Data Protection Officer via the live chat or email support on the site. If you believe your data has been mishandled, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.